The indicator light of the JMGO N1 Ultra can be turned off in "Settings-General-Indicator Switch".

JMGO N1 Ultra can be switched on/off by pressing the power button on the stand base, or by pressing the power button on the remote control.

JMGO N1 Ultra supports front projection, side projection, and ceiling-mounted projection methods. Special brackets are required for ceiling-mounted installations.

The JMGO N1 Ultra does not need additional brackets for normal placement. In other cases, it needs to be used with special floor/ceiling brackets.

The projection methods supported by JMGO N1 Ultra include front projection for front installation, rear projection for front installation, front projection for ceiling installation, and rear projection for ceiling installation. Users can adjust the front and back directions of the screen display in [Settings-Projector Settings-Projection Mode].

After enabled in [Settings-Projector Settings-Auto Vertical Flip], JMGO N1 Ultra can automatically identify whether the device is placed on the ground or in a hoisting state, and automatically flip the screen display to avoid seeing an upside-down screen.

The optimal projection size of the JMGO N1 Ultra is 100-150 inches, and the corresponding projection distance is 2.6m - 4m.

What is the throw ratio of the JMGO N1 Ultra?

The JMGO N1 Ultra is a telephoto projector with a throw ratio of 1.2:1.

What is the recommended viewing distance for the JMGO N1 Ultra?

The optimal projection size of the JMGO N1 Ultra is 100-150 inches, and the "viewing distance" is recommended to be 2.5 m to 4 m. Users can adjust it to a suitable viewing distance according to the actual size of the screen.

What is the largest possible size of projection for the N1 Ultra? What is the range of recommended projection sizes?

The recommended projection size is between 100'' to 150''.

What is the recommended or optimal viewing distance?

2.6 to 4 meters or 8.53 to 13.12 feet.

To get an 80/100/120/150-inch screen, how far away from the wall should I place the N1 Ultra?

What is the angle range that JMGO N1 Ultra can support?

The gimbal design includes a turntable at the bottom, so that JMGO N1 Ultra can rotate 135° vertically & 360° horizontally, even projecting directly to the ceiling. It can be hovered or locked at any position.

Is the gimbal support adjusted manually or automatically?

Manually. The JMGO N1 Ultra with Integrated Gimbal Design can be adjusted with one hand, adopting a torque balance design with a comfortable damping feel.

Is the Gimbal Frame of the JMGO N1 Ultra detachable?

The base of the JMGO N1 Ultra gimbal can be disassembled, but the gimbal bracket cannot be disassembled.

How to fix and lock the support when installing the JMGO N1 Ultra?

The plastic cover at the connection of the JMGO N1 Ultra support is detachable. The included hexagonal screwdriver can be used to tighten the support screws. After tightening, the pitch angle can no longer be adjusted. It is recommended to adjust before hoisting.

 How to disassemble the stand base of the JMGO N1 Ultra?

The base of the JMGO N1 Ultra gimbal can be disassembled by using a flat-blade screwdriver to unscrew the two black fixing screws.

Can I remove the gimbal from the projector?

No. The whole gimbal can not be removed from the projector. You can remove the gimbal only.

Does the JMGO N1 Ultra support eye protection features?

JMGO N1 Ultra supports all-round eye protection features such as low blue light mode and intelligent anti-glare eye protection.
For Low Blue Light: Please tap「Settings」—「Projector Settings」—「Low Blue Light Mode」.
For Smart eye protection: Please tap「Settings」—「Projector Settings」—「Smart Eye Protection」.

Where are the motion compensation, HDR10, and image noise reduction of the JMGO N1 Ultra enabled?

JMGO N1 Ultra supports advanced settings such as MEMC, HDR, MEPG NR, etc. Users can adjust related settings in [Settings - Device Preferences- Picture- Advanced Video] and select right Custom.

How does the JMGO N1 Ultra support focusing/adjusting?

The JMGO N1 Ultra supports fully automatic and fast sensorless focusing, or manual focusing with the remote control. Users can long press the multi-function (settings) button, or adjust it in [Settings - Projector Settings - Auto Focus/Manual Focus].

How to enable the digital zoom in the settings of JMGO N1 Ultra? How to switch the mode to rotation?

After JMGO N1 Ultra enables digital zoom in [Settings - Projector Settings - Picture Movement and Zooming], users can zoom in, pan, or rotate the screen within the projection range to better match the wall or screen.

What is the function of Instant Gimbal-like Display Correction in the setting of the JMGO N1 Ultra?

After JMGO N1 Ultra enables the Instant Gimbal-like Display Correction in [Settings - Projector Settings - Instant Gimbal-like Display Correction], the horizontal and pitch angles of the current projection can be detected in real time, and the screen focus and keystone correction can be completed in real time, while the screen remains upright.

Does the JMGO N1 Ultra support AI voice?

JMGO N1 Ultra supports near-field voice. Users can press and hold the voice button on the remote control to wake up Google Assistant and speak commands.

How to screen mirroring the mobile phone to the JMGO N1 Ultra?

Keep the mobile phone and the projector in the same WIFI network, for third-party apps that support Chrome cast/Google cast, select the projector device to cast the screen. You can also download Airscreen (Paid App) in Google Play to share your screen freely.

Does the N1 Ultra support voice control?

Yes. Android TV has built-in Google Assistant.

How do I install the Netflix App on the JMGO N1 Ultra? And how do I stream the Netflix app?

1. Search for the Desktop Assistant on Google Play and download it first.
2. Follow the further steps and download Netflix and ensure it is ready to use.
3. To access and navigate the Netflix App, please download "JMGO" App on your mobile device and use the trackpad feature to control it.

How many built-in speakers does the JMGO N1 Ultra have? What are their capabilities?

With two built-in 10W high-power speakers, JMGO N1 Ultra has a HiFi Quality sound system co-created with Global Hall of Fame Audio Brand, Dynaudio for a truly immersive experience.

Does the JMGO N1 Ultra support Dolby and DTS audio?

Yes.

Which Dolby Audio formats does the N1 Ultra support specifically?

Dolby Digital(DD) and Dolby Digital Plus(DD+).

How to adjust the brightness of the light source on JMGO N1 Ultra?

JMGO N1 Ultra supports manual brightness adjustment. Please press [Setting] button of the remote control and adjust in [Projector Settings-Brightness] (Brightness ranges from 1 to 10).

What accessories do I need to watch 3D movies on the N1 Ultra?

Just turn on 3D modes, wear DLP-Link 3D glasses and play movies.
The N1 Ultra supports 3D movies from HDMI, USB and APPs (If plays 3D moives).

Which 3D format does the JMGO N1 Ultra supports?

The N1 Ultra supports 3D format in Side-by-Side, Top-and-Bottom, and Frame-Packing.

How to enable 3D mode on JMGO N1 Ultra?

1. While playing a 3D-compatible movie or video, press the Setting button on the remote control.
2. Enter the Settings> Device Preference> Picture> 3D Mode, and select the corresponding 3D format to combine the images.
3. Turn on the active shutter 3D glasses and enjoy the movie or video.

Tip: For a better viewing experience, it is recommended that you use JMGO 3D active shutter glasses.

How to pair the JMGO remote control with the JMGO N1 Ultra?

1. Please ensure the remote control is within 10 cm of the device.
2. Press and hold the [setting] button and the [menu button] on the remote control simultaneously until the prompt「JMGO Bluetooth remote control connects successfully on the screen, indicating that the connection is successful.」

What should I do if there is no any response from the remote control to the JMGO N1 Ultra?

1. Unplug the power cable of the JMGO N1 Ultra projector.
2. Change other new batteries for the remote control.
3. Plug the power cable and make the pairing again.
4. If it still doesn't work, please contact after-sales@jmgo.com for help.

Tips: Keep the projector and remote control as close as possible in case of any obstacles.

Can I navigate the JMGO N1 Ultra with the mobile phone?

Yes. JMGO N1 Ultra supports connecting to the "JMGO" APP for mobile phone remote control.

Where is the power port of the JMGO N1 Ultra?

The power interface of the JMGO N1 Ultra is hidden behind the bottom of the base, which avoids affecting the adjustment of the projection angle.

What are the specifications of the power interface of the JMGO N1 Ultra?

The power interface of the JMGO N1 Ultra is at the bottom of the bracket, which is a circular (5.5×2.5×11mm) DC socket.

What ports are available on the N1 Ultra for external connections?

2 HDMI 2.1 ports with one of them supporting eARC. 1 USB Type-A 2.0 port, and 1 3.5mm headphone jack.

Can I connect the N1 Ultra to an external sound system and how?

Yes. You may connect the N1 Ultra to an external dedicated sound system via Bluetooth, the 3.5mm headphone jack, or the HDMI 2.1 port that supports eARC.

What are the audio ports of the JMGO N1 Ultra?

The JMGO N1 Ultra supports the classic 3.5mm headphone jack. Users can also use the HDMI (eARC) interface to output audio, or use Bluetooth to connect speaker devices.

Can the JMGO N1 Ultra be connected to an audio cable?

The JMGO N1 Ultra is equipped with a 3.5mm headphone jack, which can be easily and quickly connected to headphones/speakers and other devices.

What Bluetooth devices can the JMGO N1 Ultra connect to?

JMGO N1 Ultra supports most common Bluetooth headsets, Bluetooth speakers, Bluetooth mice, Bluetooth keyboards and other devices.

Can I connect the N1 Ultra to streaming sticks such as Fire Stick, Roku TV, Apple TV?

Yes. Please make sure to use compatible cables that are able to carry and transmit 4K signals effectively.

Does the N1 Ultra support HDMI CEC?

Yes. Make sure to turn it on on the system menu.

What is the body material of the JMGO N1 Ultra?

The JMGO N1 Ultra is mainly made of plastic and metal. The front-face & front-shell of the projector are made of metal.

What is the lens material of the JMGO N1 Ultra? Resin or glass?

JMGO N1 Ultra adopts a resin & glass lens. Resin has better light transmission and glass has better heat resistance. The combination of the two creates a projection lens that can achieve the best optical performance.

Are there hanging screw holes at the bottom of the JMGO N1 Ultra?

There is no universal screw hole at the bottom of the JMGO N1 Ultra. After the base is detached, it can be used with a dedicated suspension bracket.

Is there any user manual about installing the ceiling mount of the JMGO N1 Ultra?

Yes. Please click the below link and download the video to set up the ceiling mount. 

https://drive.google.com/drive/folders/1T2J-s9G9gch0yKBANTN6ng97z1o-gmpV

Is there any user manual about installing the floor stand of the JMGO N1 Ultra?

Yes. Please click the below link and download the video to set up the floor stand.
https://drive.google.com/drive/folders/1SW4453aquMVHuDsknIqcieguQfvUHjNW