JMGO IRIS Ultra

Your IRIS pre-order includes the projector, remote control, batteries, lens cloth, quick start guide, power adapter, and charging cable. You will also receive 1 Floor Stand or Ceiling Mount (your choice), 2 pairs of 3D glasses, and 1 × 8K HDMI cable. If you purchase a Photon Screen, the screen will also be included in your order. Please note: Some accessories may be shipped separately from the projector.

Yes. Both IRIS Ultra and IRIS Ultra Max are eligible for the same complimentary gifts: 1 Floor Stand or Ceiling Mount, 2 pairs of 3D glasses, and 1 × 8K HDMI cable. In addition, IRIS Ultra Max customers can enjoy 50% OFF the new Photon Screen, while IRIS Ultra customers can enjoy 30% OFF the Photon Screen during the pre-order period.

Orders will be shipped from our US warehouse. Once your order is on its way, you can expect it to arrive within approximately 3–7 business days. We’ll do our best to get your order to you safely and as soon as possible. Thank you for your patience!

Shipping is expected to begin on October 26, 2026. Please note that the actual shipping date may vary depending on order volume and warehouse processing.

IRIS Ultra Max: Shipping is expected to begin on October 19, 2026. IRIS Ultra: Shipping is expected to begin on October 26, 2026. Please note that the actual shipping date may vary depending on order volume and warehouse processing.

Once your order ships, you will receive a tracking number in your shipping confirmation email. You can also track your shipment through 17TRACK:global.jmgo.com/apps/17TRACK

Yes. Free shipping is available on all IRIS orders.

We currently accept credit and debit cards, PayPal, Klarna, Afterpay, Google Pay, and Apple Pay.For flexible payment options, Klarna and Afterpay offer installment plans, so you can choose the payment method that works best for you.

Yes. Installment payment options are available through Klarna, Afterpay, and other supported payment providers. Available options and terms may vary depending on your location and eligibility.

The JMGO IRIS Series comes with a 2-year warranty in the US and EU.

We offer a 30-day money-back return policy. If you are not satisfied with your purchase, you can contact our customer service team within 30 days of receiving your order for assistance with the return process. Terms and conditions apply.

If your IRIS arrives damaged, please contact our customer service team as soon as possible and provide photos or videos showing the damage. Our team will review your case and help arrange a replacement or another appropriate solution.