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Join our membership program to earn JMGO Credits with every purchase and receive an exclusive reward.
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Membership
Earning JMGO Credits
Redeeeming JMGO Credits
Plus Membership & Benefits
You can register directly on the JMGO official website by creating an account. Membership is activated once your registration is complete.
Anyone aged 14 or above can join. Certain benefits may only be available in specific regions depending on local policies and shipping coverage.
Members can access priority promotions, earn reward points for purchases, receive early product announcements, and occasionally enjoy exclusive discounts.
Log in to your JMGO account, go to “Profile” and edit your personal details. For email or region changes, customer service may need to assist.
No. Basic membership remains active without any purchase requirements, though some premium benefits may require qualifying purchases.
JMGO Credits can be earned on global.jmgo.com. To earn JMGO Credits, you must be logged in to your JMGO account at the time of purchase or engage in other eligible actions that qualify for rewards.
JMGO Credits earned after the launch date will expire one year after they are unlocked. Expired JMGO Credits will be deducted from your account
Points are typically added to your account within a few days after your order ships or after completing an eligible activity. You can check your balance in “Membership”
Any points earned from that order will be deducted. If you partially modify the order, points will adjust according to the updated purchase amount.
Yes. JMGO occasionally launches limited-time promotions where members can earn extra points or multipliers.
In most cases, points can only be earned for purchases made on JMGO’s official website unless otherwise stated during specific campaigns.
To redeem your Credits, log in to your account and go to the "JMGO Credits" section. Select the product you want and click on "Redeem Now," then fill in the shipping details and submit your request
No, once you confirm your redemption, you cannot cancel, return, or exchange the product. Please double-check before confirming the redemption.
In most cases, shipping for redeemed products is free. For special circumstances, please contact our customer service team for assistance
When you accumulate 2800 JMGO Credits, you can instantly upgrade to PLUS MEMBER. This grants you all MEMBER perks along with special discounts and service privileges reserved exclusively for PLUS MEMBERS.
As a PLUS MEMBER, you will receive various discount vouchers, including:
- Level-up Vouchers
- PLUS Exclusive Gifts
- A Birthday Voucher
- PLUS Exclusive Gifts
Yes, PLUS MEMBER status is valid for one year. It will expire one year after upgrading if your JMGO Credits drop below 2800. If your balance remains at or above 2800, you’ll retain your PLUS MEMBER status.
