Support Center - N1S Ultra

The indicator light of the JMGO N1S Ultra can be turned off in [Settings>System>Power &Energy>Power>Indicator Switch].

JMGO N1S Ultra can be switched on/off by pressing the power button on the stand base, or by pressing the power button on the remote control.

JMGO N1S Ultra can be started up by default once you set the feature on the [Settings>System>Power&Energy>Power>Power on and Start-up].

JMGO N1S Ultra supports manual brightness adjustment. Please press「Setting」 button on the remote control and adjust in [Settings>Dashboard>Picture>Light Brightness] (Brightness ranges from 1 to 10)

For Serial Number: Please Tap [Settings>System>About>Status>Serial Number. For Software Version: Please Tap [Settings>System>About>Software Version

Please enter [Settings>System>About>Reset>Factory Reset]. This feature will restore your device to default settings and erase all data, accounts, files and downloaded apps.

Yes. Please make sure to use compatible cables that are able to carry and transmit 4K signals effectively.

Yes. The CEC function is forcibly enabled by default at the Google TV system level. You only need to connect an external device that supports the CEC function via an HDMI cable to use it. You can also customize it on the system settings [Settings>Inputs>CEC>HDMI Automatic Switch].

The JMGO N1S Ultra supports the classic 3.5mm headphone jack. Users can also use the HDMI (eARC) interface to output audio, or use Bluetooth to connect speaker devices.

The JMGO N1S Ultra is mainly made of plastic and metal. The front-face & front-shell of the projector are made of metal.

JMGO N1S Ultra adopts a resin & glass lens. Resin has better light transmission and glass has better heat resistance. The combination of the two creates a projection lens that can achieve the best optical performance.

There is no universal screw hole at the bottom of the JMGO N1S Ultra. After the base is detached, it can be used with a dedicated suspension bracket.